Faqs

What is Verified by VISA and MasterCard SecureCode?

A service developed by BSV and VISA/MasterCard that provides greater peace of mind when you shop online by providing added protection against unauthorized use of your enrolled card.

Who can register for Verified by VISA and MasterCard SecureCode?

Anyone with a BSV VISA credit card can register for Verified by VISA.
Anyone with a BSV MasterCard credit card or Cash Plus debit card can register for MasterCard SecureCode.

What is the benefit for consumers using Verified by VISA and MasterCard SecureCode?

These services provide added assurance when using your VISA and MasterCard to make purchases online.  You can be comfortable that any online merchant using the Verified by VISA or MasterCard SecureCode system is a legitimate commercial entity.

Is my personal information safe and secure?

Yes.  Your information is transmitted using a high level of encryption and is stored on a secure server.

Does Verified by VISA or MasterCard SecureCode cost me anything?

No.  There are no additional charges associated with either service.

Are there any service guarantees?

BSV assures you that the information you provide is for registration purposes.  Your information is protected and will not be used by or shared with any other parties except contractors who operate this service on behalf of VISA/MasterCard and BSV.  You are also afforded all the protections available to you when you use your VISA or MasterCard in person.

How do I shop with Verified by VISA and/or MasterCard SecureCode?

Once you’ve registered, the service will automatically work at any of our participating merchants.

Where can I shop using Verified by VISA and/or MasterCard SecureCode?

At all Verified by VISA and MasterCard SecureCode participating merchants.  The lists of merchants are growing all the time and can be viewed on each website.

Can I make purchases at merchants that do not participate in Verified by VISA and/or MasterCard SecureCode?

Yes, but you will not be asked for your Password (VISA) or SecureCode (MasterCard).  To complete your purchase, simply follow the traditional checkout process.

Are Verified by VISA and MasterCard SecureCode easy to use?

Yes.  When you make an online purchase, a window from your card issuer will pop up and prompt you for your Password (VISA) or your SecureCode (MasterCard).

How many cards can I register?

We encourage registering all of your BSV MasterCards and/or BSV VISA cards.  There is no limit to how many cards you can register.

Can two people with a joint account use the same Password or SecureCode or should they register separately?

Individuals sharing a card number are encouraged to register separately and create their own Password or SecureCode.  However, depending on the information needed for registration, the secondary cardholder may need to use the personal data of the primary cardholder to register.

Can I create the same Password and SecureCode for all of my cards?

Yes, however we recommend each card have its own Password or SecureCode so it is protected individually.

How can I cancel my enrollment in Verified by VISA or MasterCard SecureCode?

For BSV VISA customers, go to our Verified by VISA website, click on Update Info, enter information, and select Cancel Service located at the top of the screen.
For BSV MasterCard customers, go to our MasterCard SecureCode website, click on the Account Assistant located at the top of the page, and follow the directions to cancel your enrollment.

Can I later re-enroll?

Yes, simply complete the registration process again.  However, the new Password (VISA) or SecureCode (MasterCard) you create must be different from your original entry.